Enterprise-Wide Automation with Zbizlink Supports Surge RFP Submissions
About the Client:
Alliance Global Tech an Solution company
- Several dispersed departments
- Reliance on too many systems
- Response delivery failure
Direct Impact of Client Challenges:
- Chaotic proposal management processes
- Loss of information
- Repetitive work
Alliance Global Tech is a large enterprise with several locations throughout the United States and the Asia-Pacific. The company maintains a wide ecosystem of technologies and other disconnected systems for regular business operations and the RFP response process is no different. Subject matter experts and the growing team of remote proposal writers consistently worked to manage more than 140 proposals every year – and counting!
Alliance Global Tech mid-level managers allowed their teams to work on several functional-based platforms as required. Yet, there lacked synergy between company departments and, even worse, departmental collaboration often faced approval bottlenecks, or relied on email threads that would get buried in inboxes and shuffled around to new collaborators.
At one point, the confusion caused a submission deadline to be missed – and employee reprimand. Needless to say, Alliance Global Tech’s chaotic systems was the root cause of several issues and did not help the proposal management process run any smoother.
Zbizlink Centralizes Team Collaboration On-Premise and Improves Proposal Management
Zbizlink Solution. Zbizlink is available in the Cloud or on-premise. Alliance Global Tech gained our 06-solution product on-premise to meet customer request for greater internal security. Zbizlink acts as an intermediary for Alliance Global Tech’s business development, capture, and proposal management departments and SMEs. It’s system compatibly integrated with the company’s Office 365 Suite, and our team migrated data from the customer relationship management (CRM) tool to the Zbizlink account.
Hundreds of employees and co-collaborators were uploaded and assigned a Designation and Department in under 01 hour through the Bulk Invitations feature. Proposal management teams and collaborators now conduct all activity in a singular place based on their role and department and receive alerts once new activity is logged.
On top of that, artificial intelligence and tagged and organized data enabled content recommendations as teams began to use Zbizlink.
Alliance Global Tech automated more than 62% of the incoming proposals across company departments in under 06 months. Zbizlink captured information in one hub that could be traced with a quick search or linked under specified Opportunities and Proposal sections.